Keep well, keep active

A new way to work out

We’ve been working hard over the last few weeks to ensure our club is ready to safely welcome you back – including implementing Hilton CleanStay. We’re just working through the final details to ensure our facilities are safe, and will be in touch with you soon to let you know our plans for reopening.

When you visit your club again you will see we have implemented a number of new procedures, including Hilton CleanStay, to deliver an industry-defining standard of cleanliness and disinfection so our guests and members can enjoy an even cleaner and safer visit.

New measures include:

  • Limited number of club users at any one time
  • Protective equipment made available to our Team Members where required
  • Contactless payments - preferred payment
  • Social distancing measures throughout all areas of the club
  • Hand sanitisers available
  • Disinfectant wipes available in the club
  • Booking system available at selected clubs
  • New layout of furniture and equipment for your safety
  • Hourly disinfection of surfaces and equipment

A new 'how to' guide to visiting your club

Now there’s a new way to work out we’ve put together this simple guide to help you get the most from your membership and achieve your own personal health and fitness goals -

  • The best way to book your gym time, swim or class is online. You will need to set up an account to do this
  • Online booking is available at selected clubs - please contact your club by telephone if online booking is not available
  • Please be aware that priority use of the gym, pool or classes will be given to those members who have booked their slot in advance
  • It is advisable to book your preferred session a few days in advance to avoid disappointment
  • Please consider other club members – if you are unable to make it to your session please remember to cancel so that others can use it
  • Walk-in visits are permitted only when there is availability at the club. To guarantee your session please book in advance
  • Make sure your bring your own water bottles and towels to club when you work out. Towels may be used in changing rooms only
  • When visiting your club, please remember to avoid hand to face contact, wash your hands frequently, and use hand gels and wipes provided
  • Please remember to thoroughly clean all touch points on the equipment you use in the gym, using the wipes provided

We are closely monitoring updates on COVID-19 from the WHO, and, responding based on the best advice of medical professionals and public health authorities. We may monitor our spa and fitness centre practices to take these guidelines into account.